Privacy Policy

This Privacy Policy describes how The Rehab Man (operated by Guaranteed Rate, Inc. D/B/A Citywide Home Mortgage, NMLS #2611) collects, uses, and shares personal information when you use our website or interact with our services.

Information we collect

When you use our website or submit a form, we may collect:

• Contact information (name, email, phone, address)
• Financial information you voluntarily provide (income range, credit score range, employment status)
• Property information (location, price range, renovation budget)
• Technical information (IP address, browser type, device, pages visited)
• Tracking data (UTM parameters, referrer, cookies)

How we use your information

• To provide mortgage pre-qualification and loan services
• To contact you about your inquiry (phone, email, text)
• To match you with a licensed loan officer in your state
• To comply with federal and state mortgage lending regulations
• To improve our website and marketing

TCPA consent

By submitting any form on this website, you consent to be contacted by The Rehab Man and Citywide Home Mortgage by phone, text message, or email at the contact information you provide, including by automated means. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message, unsubscribing from any email, or asking our team to remove you from our contact list.

How we share your information

We may share your information with:

• Licensed loan officers within our company (including those licensed in your state)
• Service providers (CRM, email, SMS, analytics) under confidentiality agreements
• Credit bureaus when pulling a soft or hard credit inquiry (with your permission)
• Regulators, courts, or government agencies when required by law

We do not sell your personal information to third parties for their marketing purposes.

California residents - your rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the "sale" of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at lead@therehabman.com.

Cookies and tracking

We use cookies and similar technologies for website functionality, analytics (Google Analytics), and marketing (Meta Pixel, Google Ads). You can control cookies through your browser settings.

Data security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Children's privacy

This site is not intended for children under 18 and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.

Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Email: lead@therehabman.com
Phone: (844) 887-6567
Mail: 6233 W 63rd St, Chicago IL 60638